Updates From This Business
10% Off Any One Repair (Up To $100 Off)
Whether fixing a leaky faucet, unclogging a drain,… read more
$50 Off Your Outdoor Faucet Replacement!
When the spring season arrives, homeowners in Texas… read more
$50 Off Your Garbage Disposal Installation!
As we get closer to the Easter holiday, you may want… read more
$59 Off Drain Cleaning Special!
Your plumbing system could be backed up if you have… read more
Do the pipes under your house look like this?
If so, you could be experiencing leaks, frequent… read more
Check Water Meter To Identify Leaks
Look carefully at the pinwheel or triangle in the… read more
Freezing Pipe Prevention
Did you know Texas ranks as the worst state in the… read more
Shutting Off the Main House Valve
Know where your main shut-off valve is. They are… read more
When It Is About To Freeze
As temperatures drop below freezing, don't forget to… read more
Best Plumbing Service In Frisco
At Legacy Plumbing, we do more than keep the water… read more
First-time customer special
New customers get 10% off their plumbing service of… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
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Upfront Pricing. Outstanding Expertise.
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Sewer & Drain Services
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Highlights from the Business
Certified professionals
Satisfaction guaranteed
Workmanship guaranteed
Consultations available
Locally owned & operated
Women-owned & operated
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Services Offered
Verified by Business
Review Highlights
“Mike and Mitchell were professional, on time, performed quality work and friendly.” in 32 reviews
“Kelly and Jordan were incredibly professional and treated our home with more respect than any contractors I have ever worked with.” in 26 reviews
“Wayne came out to do the repair and he really is passionate about plumbing, doing the right and great job.” in 19 reviews
About the Business
Business owner information
Theron Y.
Legacy Plumbing is an award-winning plumber answering house calls all over North Dallas for homeowners, landlords and small businesses. Our company intentionally works hard every day to transform the lives of those around us. Our employees. Our customers. Our community. We accomplish this by inspiring each other to be our best selves; to constantly redefine what service is; and to thoughtfully and prayerfully spread good by doing good. Whether you have an emergency and need immediate repair or have questions on replacement or installation of water heaters, sewer lines, PRV's and more, rely on our experienced team. Thousands of customers in Frisco, Plano, McKinney and nearby cities have put their trust in Legacy Plumbing, will you?
Location & Hours
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Amenities and More
Ask the Community
Q:
Does Legacy Plumbing install new bathrooms?
A:
We can certainly replace items in a bathroom and repair most bathroom plumbing needs how ever we do not provide new construction or renovations.
Meagan K., Business Customer Service1 month ago
Recommended Reviews
Overall rating
429 reviews
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Craig M.Lewisville, TX352Jan 5, 2024Had another great experience today with Legacy Plumbing. Johnny carefully looked over the work we needed and offered excellent options on how best to approach the job, which included cost-savings by bundling the toilet tank rebuild instead of just the bolts and gasket, and replacing the shutoff valve (which was way overdue). Johnny also found the most cost-effective solution for diagnosing our tub faucet and handles replacement. I really appreciated his thoughtfulness and professionalism. Work completed and tested thoroughly. Excellent!
Appointment was made quickly, and follow-up calls were received to confirm the day before and day of, which gave me confidence on the time window. Everyone's time is valuable, so this is really great customer service.
We previously had a great experience with Kelly, who expertly diagnosed a pipe leak from our water heater and got it fixed perfectly.
I highly recommend Legacy. Thank you, Johnny!
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Oh no 1- Apr 23, 2024Updated review
Return visit 5 stars again with Luke this time to replace shower control cartridge. I also got a lot of helpful advice how to manage various plumbing controls etc. like how to increase water tanks heat. We had just come back from 2 week vacation and the dripping shower had gotten worse of course. I called and got appointment same day to get it fixed. Great service. Extra treat was to take out the flow restriction gasket inside shower head. Put there by EPA rules to reduce water flow.
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Meagan K.
Mar 5, 2020
We are very grateful for your business all of these years, Doug! Thank you for trusting us with your home, and for the opportunities you have given us.
Jun 11, 2023Previous reviewAlways first rate. Latest job was to replace shower cartridge which had been installed improperly by independent plumber years ago. One can get appointment now very soon after calling. In May I called got appointment for next day. They called back soon after and asked if they could come right now as prior job finished early. Also explained hot water heating problem and they provided a free fix on prior work to get hot water faster in kitchen. Well done.
Feb 18, 2021Previous reviewStill 5 stars with a phone call to one of the plumbers who did work at house. As we are coming out of the Feb 2021 deep freeze I was concerned about possible leaks and prevention. He took the time to answer my questions and what might/might not happen. They are very busy right now with emergency work after days of below zero temps. I hope I don't have to call as well. BTW: if you don't know how to shut off your water inside/outside learn how before you need to.
Feb 28, 2020Previous reviewLegacy to the rescue. We had a leaking garbage disposal and one phone call and they were there in 45 minutes. Save the day and kitchen. They offered 3 options; go buy one myself, or select from one of two they carried on truck right now. We went with their model. Plumber took out old unit and replaced with new one. No fuss nor muss.
May 19, 2019Previous reviewI usually don't give 5 stars on first visit (Apr 2019) or service but this company deserves it. My water heaters were way overdue to be replaced as well as internals for several toilets in house. So after checking Yelp, Google reviews and local NextDoor.com I picked them. One phone call to set things up, they provided a quote over the phone and we arranged to have all the work done within a week. Crew arrived as scheduled and got right to it. Job was estimated to take 6 hours and they needed it to remove old tanks from attic and down flight of stairs. And reverse the process to get them into the attic and hook them up. During the day the crew offered advice on home owner's DIY projects I was considering. They kept the work place clean and took away all the debris. Legacy Plumbing contacted the city code dept to arrange for their inspection. In discussing the hot water tank heaters I mentioned the delay in getting hot water to the downstairs master bathroom which is located on other side of house. As an added-on they installed a comfort system pump and manifold which greatly reduced time to get hot water to all locations. They also installed a flood stop valve and sensor in case of water leaks. Extra but worth it. I have included photos of the work for this review. UPDATE Six weeks after water tanks with leak sensor installed. The leak alert for my attic water tanks went off and stopped the hot water flow thru the circulating pump on Sat night. A call to Legacy Plumbing resulted in over the phone attempts to fix the problem which didn't work. So they committed to arriving very early Sunday morning which they did on time. Fifteen minutes to examine problem, change batteries on leak alarm sensor and more important discover the wet leak sensor from Sat 5/18/19 fierce storms. All fixed and hot water again. OooRah! its a Marine thing.
BTW: Legacy Plumbing had just installed two new water tanks with leak sensor just six week prior so I was a known customer on their gold service plan. So I got what I paid for and more. Thank you Legacy PlumbingApr 19, 2019Previous reviewI usually don't give 5 stars on first visit or service but this company deserves it. My water heaters were way overdue to be replaced as well as internals for several toilets in house. So after checking Yelp, Google reviews and local NextDoor.com I picked them. One phone call to set things up, they provided a quote over the phone and we arranged to have all the work done within a week. Crew arrived as scheduled and got right to it. Job was estimated to take 6 hours and they needed it to remove old tanks from attic and down flight of stairs. And reverse the process to get them into the attic and hook them up. During the day the crew offered advice on home owner's DIY projects I was considering. They kept the work place clean and took away all the debris. Legacy Plumbing contacted the city code dept to arrange for their inspection. In discussing the hot water tank heaters I mentioned the delay in getting hot water to the downstairs master bathroom which is located on other side of house. As an added-on they installed a comfort system pump and manifold which greatly reduced time to get hot water to all locations. They also installed a flood stop valve and sensor in case of water leaks. Extra but worth it. I have included photos of the work for this review.
Dara T.Dallas, TX2102Apr 17, 2024Updated reviewJeremy is top-notch! He is professional knowledgeable, efficient and friendly. he was able to assess the situation and find and solve the problem quickly. Legacy is the way to go when you have a plumbing issue.
Helpful 0Thanks 0Love this 0Oh no 0Mar 4, 2024Previous reviewCole was able to address the issues in an efficient manner. He is knowledgeable, helpful and friendly. The quality of the work is top-notch. The ethos of the company is clearly to provide quality work at a reasonable price. No price gouging here.
Andrew B.Lewisville, TX1081Mar 30, 2024The service was prompt, pricing was discussed up front, and the tech was very professional! Will keep in the back pocket as "my plumber."
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Brad B.Dallas, TX04Feb 27, 2024Great quality work! Attention to detail and efficient
Effort. Price was slightly higher.Helpful 0Thanks 0Love this 0Oh no 0
John R.Frisco, TX225166Mar 29, 2024Legacy Plumbing did an outstanding job! The office communication was excellent; they consistently texted and called to keep me informed about the progress. Even when they needed to order a part to complete the job, they updated me at every turn. The highlight was our plumber, Ahndre. I highly recommend requesting him. His exceptional communication skills and meticulous attention to detail were impressive. It's evident he takes great pride in his work and genuinely cares for his customers. If installing a tankless hot water heater could be considered an art form, then Ahndre's craftsmanship is indeed a MASTERPIECE! My thanks to Legacy Plumbing!
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Tal J.Dallas, TX9218793May 30, 2023Updated reviewWe used Legacy plumbing several times, each time they provided excellent service and they have super knowledgeable plumbers.
Mike is fantastic and easy to work with.
Highly recommend!!
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Meagan K.
Jun 8, 2021
We love to hear that we have earned you as a customer, Taj! Thank you for this glowing review. We are here for you when you need us!
Jun 7, 2021Previous reviewOur water heater was leaking and needed to be replaced asap, I asked for a quote over the phone (sent pictures) since I wasnt interested of people coming and going in my house,
They answered quickly and provided me pricing and information, since we didnt have hot water (with 2 small children) he was able to squeeze us in the day after,
Their team was very professional, clean and informative, we are so glad we picked them over the other companies!
Fantastic service!
Breton K.Carrollton, TX904359Oct 5, 2023Updated reviewUpdating this because I had a great experience again. Thomas and another gentleman were able to help me over the phone, even when I texted in photos they were able to tell me what brand of shower trim to buy!
Then Ahndre (I hope I spelled that correctly) was amazing. Sadly our house is a polished turd and everything we'd called for a repair needed more work but he showed us the (literal crumbling and leaking) things, explained everything and we are SO grateful to have this all fixed now! Plus he was such a pleasure to have around the house, and he tirelessly worked on some very frustrating issues until he found a solution. Thank you for helping us so much!!Helpful 2Thanks 0Love this 0Oh no 0Jun 2, 2020Previous reviewWe had Sean from Legacy Plumbing come out and he was fabulous. Knowledgeable, professional and courteous, and he did an excellent and careful job, and really took the time to check and ensure everything was perfect. I feel the pride was fair and the work was excellent. Also everyone I spoke with when scheduling was fabulous, very professional and fun! Hopefully nothing else breaks but I'll certainly call these guys again if so!
Eric S.McKinney, TX136413Jan 4, 2024"Johnny" from Legacy Plumbing came to our house and checked the toilets. We were having a blockage problem but "of course" the toilets were flushing well the day Legacy plumbing came. Johnny verified the main line in the front of the house and he gave options. I appreciate him giving options and he was overall a GREAT GUY and very understanding. In the end, we took care of business and I was extremely happy with the outcome and Legacy Plumbing (Johnny!)
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JaNell H.Carrollton, TX04425Aug 24, 2023Updated reviewI actually had a great experience with Legacy Plumbings. Everything flowed textbook style. The tech Ahndre called and gave me a courtesy call before arriving which was greatly appreciated as I was still doing errands.
He was professional through the entire process and explain everything in terms that I could comprehend. He was in and out and was just a nice guy and found the leak pretty quick. I love the fact he was so thorough and took time to get to know the house so that he could narrow down where the leak was coming from in the house. I would definitely use them again.Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Meagan K.
Aug 23, 2021
Janell, Thank you for your kind words on Ahndre and for again trusting us with your home. We are grateful for your wonderful review and for your business!
Aug 20, 2021Previous reviewLegacy Plumbing did an excellent job. Johnny Qlivera was very thoroughly and professional. He did a great job and took his time with the job. I would definitely use them again and their prices were fair. Thanks Johnny for making my plumbing nightmare not so bad.
